Jennifer Jensen from Texas celebrated her 30th birthday in New Zealand, immersing herself in nature. She brought a raincoat that soaked through in heavy rain. She recorded a complaint video that unexpectedly went viral. The famous clothing brand had to respond, and they did it in a way that exceeded expectations
“I bought this ‘rain jacket’ a couple days ago,” she started the video, revealing she had purchased the jacket specifically for its supposed waterproof capability, “I’m 100% sure that it’s raining outside, and I’m soaking wet.”
Pausing to showcase the picturesque scenery of New Zealand, she conveyed that her intent wasn’t to seek a refund. Instead, she had a unique request for the brand, “redesign this raincoat to make it waterproof and express deliver it up to the top of Hooker Valley Lake in New Zealand where I will be waiting.”
The complaint video quickly went viral, reaching over 11.6 million views and numerous comments. Audience pointed out the conspicuous silence from the famous clothing brand. However, the brand’s silence was broken with an epic marketing video.
In response, the brand shared a video on their TikTok page, revealing a staff member (skiier Jossi Wells in disguise) retrieving a red jacket from a local store in New Zealend. The video then showcased the employee boarding a helicopter to meet Jensen and deliver her new jacket.
The caption read, “We were busy express delivering Jenn her jacket at the top of the mountain. Thanks for the help, Jossi!” This post garnered over 4 million views and thousands of comments, including a delighted response from Jensen, “You guys definitely came through for me. We’ll give the new jacket a shot on my next rainy day hike,” she expressed.
Jennifer said she doesn’t understand why the first jacket didn’t function properly and wondered if it was just a ’one-time product malfunction’. “I made that short video thinking only my best friend would see it because I didn’t have a lot of followers at the time. I never imaged it would go viral and I didn’t post it expecting it would get any traction,” she said.
“I’m not an influencer and never set out to be one. I was just trying to make an unfortunate situation funny and lighthearted. I’m glad the company reached out to make amends for the customer experience let-down. It was a very fun and unexpected adventure.”
Later, Jennifer shared that she had already tested the new jacket on a rainy day, and it kept her dry for 8 miles.
This video has won the hearts of people worldwide. But even small companies can approach service with passion and pleasantly surprise their customers.
Expert Says Parents Should Ask Babies For Consent Before Changing Diapers
In the world of parenting, where dirty diapers are as common as cuddles, a new concept is shaking things up: seeking permission from babies before changing their nappies. It’s a notion that has sparked both curiosity and controversy, leaving many scratching their heads in disbelief.
Enter Deanne Carson, a self-proclaimed authority on sexuality education. In her bold claim, she suggests that parents should initiate a dialogue of consent from the very beginning of their child’s life. While it might sound unconventional, Carson argues that even infants can benefit from a culture of consent.
During a notable appearance on ABC, Carson shared her insights on instilling this concept in early childhood. She emphasizes the importance of non-verbal cues, particularly eye contact, in conveying the message that a child’s input matters. While it’s true that newborns can’t verbally respond, Carson suggests that a moment of anticipation, coupled with non-verbal communication, can lay the foundation for a respectful relationship between parent and child.
‘Sexuality expert’ says parents should ask for baby’s consent when changing nappies.
But as with any controversial idea, there are skeptics. Many online voices question the practicality of seeking consent from a baby who can’t comprehend the situation. Some even jest about the absurdity of expecting a verbal response from a newborn.
In the midst of this debate, another parenting guru, John Rosemond, throws his hat into the ring, arguing against the seemingly innocuous act of high-fiving children. According to Rosemond, such gestures undermine parental authority and respect, setting the stage for a lack of discipline in the future.
And what happens when baby says no? Do it anyway? Whoa now there is the real problem
— Glenda 🍃🌻🍃 (@TweetsbyGlenda) May 10, 2018
Either she has never wrestled a toddler during a change or worse, she just left hers in a shitty nappy until it was ready to consent. OMFG.
— Michael Lyten (@lytening67) May 11, 2018
— -@[email protected] (@feather1952) May 10, 2018
In a world where every parenting decision seems to carry weight, these discussions shed light on the complexities of raising children. From consent in diaper changes to the appropriateness of high-fives, every action and interaction plays a role in shaping the parent-child dynamic.
So, what’s the verdict? Are we overthinking parenting, or are these conversations vital for nurturing respectful relationships? As the debate rages on, one thing remains clear: parenting is anything but simple. It’s a journey filled with surprises, challenges, and yes, even dirty diapers. But through it all, one thing is certain – the quest for understanding and improvement never ends.
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