Putting Profits Before Customers

Everybody has stood in front of a self-checkout system at a store and felt frustrated and overwhelmed. Although these devices were meant to make our lives easier, more often than not, they wind up creating new issues. There’s now even more justification to stay away from them.

Sylvain Charlebois, head of Dalhousie University’s Agri-Food Analytics Lab, claims that retailers mainly installed self-checkout devices to save labor expenses, without taking into account the needs of the customer. Customers haven’t liked these machines since they first arrived, in actuality.

Self-checkout devices have been actively invested in by companies such as Walmart and Target, who can replace cashiers and save up to sixty-six percent on labor expenditures. But research indicates that these devices frequently break down, necessitating human intervention to guarantee a seamless checkout procedure.

But self-checkout kiosks have a darker side as well. To increase their revenues, some stores have allegedly falsely accused innocent consumers of stealing or shoplifting. These retailers target gullible consumers and make them pay for fictitious “crimes” they never committed by citing self-checkout faults as justification.

Carrie Jernigan, a criminal defense lawyer, recently used TikTok to alert users to the risks associated with using self-checkout kiosks. She makes it clear in her film that big-box stores like Walmart would do anything it takes to pursue customers who may have unintentionally left an item in their basket or failed to pay for it. Even if your “offense” was an honest mistake, these firms will even send out a team of attorneys to sue you.

Mom Leaves Note On “Disrespectful” Son’s Door, And Now It’s Going Viral

Being a parent to a cocky, disrespectful teenager is far from easy, and different parents have different approaches to get their children to behave.

One mom, Heidi Johnson, wrote a handwritten letter to her son, Aaron, and shared it on Facebook. She didn’t intend for the post to go viral. She didn’t even intend to make the post public. It was supposed to just be for friends to see, but she does not regret her post or the fact that it’s public.

In the letter to her 13-year-old son, Johnson reprimanded her son treating her like a “roommate.” She went on to give him an itemized bill for rent, food, etc that totaled over $700. If he was going to treat her like a roommate instead of his mom, she would do the same.

Johnson signed the note, “Love Mom,” and she truly does love her son. She followed up the post with another post explaining some backstory to the situation. She also reassured parents who were criticizing her that “I am not going to put my 13 year old on the street if he can’t pay his half of the rent. I am not wanting him to pay anything. I want him to take pride in his home, his space, and appreciate the gifts and blessings we have.”

She added that she never intended for Aaron to pay the bill. Instead, she wanted him to “gain an appreciation of what things cost.” The reason Johnson wrote the note was to make sure her son understood “what life would look like if I was not his ‘parent,’ but rather a ‘roommate.’ It was a lesson about gratitude and respect from the very beginning.”

Johnson also explained that before she wrote the note, her son had lied about doing his homework, and when she told him she was going to restrict his internet access, he responded, “Well, I am making money now.” She explained that the money he was referring to was a little bit of income he was making from his YouTube channel, but not nearly enough to pay for food and rent.

The public note has not hurt Johnson’s relationship with her son. She explained, “He and I still talk as openly as ever. He has apologized multiple times.”

Johnson has also had parents turning to her for advice since she posted the note to her son. She explains, “My post seems to have opened a door, and people feel safe coming to me and asking for advice, venting, or even just have someone bear witness to their experience by listening and opening up and sharing a piece of myself in return.”

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