The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
Phil Collins reveals he can “barely hold a drumstick anymore”
He can barely walk and confessed that he can no longer sing.
With eight Grammy awards under his belt, Genesis drummer and lead singer Phil Collins is one of the most prominent musicians there are. He is one of only three musicians, alongside Michael Jackson and Paul McCartney, who have sold more than 100 million albums both as a solo act and a member of a band.
Born on January 30, 1951 in London, England to parents who possessed creative spirits, Collins fell in love with making music.
When he was just five, his uncle made him a drum kit out of tambourines, triangles, cymbals and toy drums, Collins recalled. “The old cliché is, ‘Well, at least it will keep him quiet’,” he told Interview Magazine.
Soon after, he found himself performing in shows at his parents’ boating club.
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“When I started playing seriously, the English beat thing was just happening, the Shadows and bands like that. It was the very early ’60s,” Collins recalled.
“I remember buying Please Please Me. I used to put the record player on very loud and set up my drums so I was facing the mirror, that way you don’t look at what you’re doing.
“Then when I was fourteen I went to a teacher to learn to read drum music. I figured when this rock-and-roll thing finished I would have to make a living playing in a dance band or in an orchestra pit. So I learned to read drum music, but I found that my capacity for reading was not anywhere near as good as actually playing by instinct.”
It was in the 1970 that Collin’s life changed forever. He was already playing in some bands when he came across an ad by a group called Genesis which was looking for a drummer. He decided to get in touch with them and the rest is history. In the first years of Collins being part of it, the group released five albums with singles that reached the charts.
After the founder and lead singer of Genesis left the group, Collins took his place. He was both a singer and a drummer. Speaking of his new role, he said he didn’t really feel comfortable, but as the group failed to find a singer, he simply stepped in.
Besides being a member of Genesis, Collins also had a very impressive solo career. With smash hits such as In The Air Tonight, You Can’t Hurry Love and I Don’t Care Anymore he soon became one of the best in the music industry.
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When he decided to leave the group and focus on his solo career, Collins said: “Having been with Genesis for 25 years, I felt it time to change direction in my musical life.
“For me now it will be music for movies, some jazz projects and of course my solo career. I wish the guys in Genesis all the very best in their future. We remain the best of friends.”
However, in 2017, he decided to reunite with the band. Last year, they announced a world tour, The Last Domino, but had to put it on hold because of the pandemic.
And as fans were looking forward to seeing the group on stage together, Collins gave an interview with BBC Breakfast which made many concerned about his health. He and his band mates announced that it will be Collins’ son Nicholas who would do the drumming and Collins will only sing.
“Nic is a great drummer, but he is capable of sounding like early Phil. For Mike and I, that was always quite exciting,” Genesis band member Tony Banks said.
“It means you can play some of the songs that you haven’t played with Phil as the drummer for a long time.”
Speaking of why he’s not getting behind the drums, the musician revealed: “I’d love to but you know, I mean, I can barely hold a stick with this hand. So there are certain physical things that get in the way.
“I’m kind of physically challenged a bit which is very frustrating because I’d love to be playing up there with my son,” adding that he doesn’t know if he wants to be touring any longer.
“We’re all men of our age, and I think to some extent, I think it probably is putting it to bed,” he said. “I think yeah, I think just generally for me, I don’t know if I want to go out on the road anymore.”
During the past few years, Collins experienced certain health issues which left him struggling to get on his feet. Speaking to Billboard, he revealed that after a surgery in 2009, he was left with dislocated vertebra, nerve damage. He had also suffered a foot fracture that left him feeling like he’s walking “on sticks.”
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